When you see our Rose Certified Assurance, on the item you are buying you can buy with confidence. This lets you know a qualified inspector has personally evaluated the equipment, captured detailed photos, and thoroughly assessed all major systems and components. What’s in the report is exactly what you’ll receive. If the condition is different from what was described in our inspection report, please reach out to us before the items leaves the yard. We’re committed to resolving all valid claims in a fair and timely manner. If you have questions about our Rose Certified Assurance or need to file a claim, contact our Customer Care team at +1 (804) 466-0207